1.We respect your privacy
This privacy policy applies to the collection, storage, use and disclosure of personal information by or on behalf the Oxley Court Serviced Apartments
We are committed to protecting your personal information, and ensuring its privacy, accuracy and security. We handle your personal information in a responsible manner in accordance with the Privacy Act 1988 (Act) and the Australian Privacy Principles (APPs).
You do not have to provide us with your personal information. However, if you do not, we may not be able to conduct business with you.
By using any of our services, visiting our website or giving us your personal information, you agree to your information being collected, stored, used and disclosed as set out in this Privacy Policy.
2. What personal information we collect
We may collect the following types of personal information from you:
Name
Billing address
Phone number
Email address
Information about your reservation
Information from enquiries you have made
Communications between us
3. How we collect your personal information
We collect personal information from you in a variety of ways, including: when you interact with us electronically or in person; when you access our website; at meetings and when we provide our services to you.
4. Use of your personal information
We use your information to provide our service to you. We also use it to improve our service and to notify you of opportunities that we think you might be interested in.
We do not provide your information to third parties.
5. Security of your personal information
We take reasonable steps to protect your personal information. However we are not liable for any unauthorised access to this information.
When using the booking button credit card details are stored in encrypted files for security by third party online travel agents. The Oxley Court Serviced Apartments are not responsible for this storage and are not liable for any unauthorised access to this information. Credit Card details given directly to the Oxley Court Serviced Apartment staff or management at the time of booking are not stored.
7. Complaints about privacy
If you have any complaints about our privacy practices, please feel free to contact us with details of your complaints. We take complaints very seriously and will respond shortly after receiving notice of your complaint.
8. Changes
Please be aware that we may change this Privacy Policy in the future. The revised versions will be uploaded onto our website, so please check back from time to time.
9. Website
When you visit our website
When you come on to our website we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
Cookies
As is very common for businesses we use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. We use cookies to improve the experience of people using our website and in providing our online store.
Third party sites
Our site has links to other websites not owned or controlled by us. We are not responsible for these sites or the consequences of you going on to those sites.
